Privacy Policy

Our Commitment to Your Privacy

At AZILI, we honor the sacred trust you place in us when you visit our website and engage with our community. This Privacy Policy explains how we collect, use, and protect your personal information in alignment with our values of respect, transparency, and community care.

Information We Collect

Information You Provide

• Contact information when you reach out about our products or services
• Order information for local pickup and delivery requests
• Communication preferences and feedback

Information We Collect Automatically

• Website usage data and analytics to improve your experience
• Device and browser information for technical optimization
• IP address and general location for security and service delivery

How We Use Your Information

We use your information to:

• Provide and improve our wellness products and services
• Process and fulfill local orders for respiratory relief tea and other products
• Communicate about your orders, our community events, and educational content
• Ensure website security and prevent fraud
• Comply with legal obligations

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information. We may share information only:

• With your explicit consent
• With trusted service providers who help us operate our website and business
• When required by law or to protect our rights and safety
• In connection with a business transfer (with notification to you)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Opt out of certain communications
• Request data portability
• Object to processing of your information

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites, including our Instagram page. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us. We believe in open communication and are committed to addressing your concerns.